Careers at Takeuchi US

Takeuchi is always looking for talented people to join our dynamic and growing team. Review our current positions or submit your resume below.

Business Technology Manager

Job Summary:
A hands-on professional who enjoys rolling up their sleeves and working with the team to achieve goals, meet quotas, eliminate security risks and increase customer satisfaction. Responsible for the overall planning, organizing, and execution of all Business Technology (BT) functions for the business platform. This includes directing all BT operations to meet customer requirements, as well as the support and maintenance of existing applications. Oversee development of new technical solutions to enable the business to grow and improve performance as set by upper management.  This position will be a key team member that will collaborate with business unit leaders to support multiple functional areas.

Essential Functions:

  1. Supervise and manage the North American BT department and personnel.
  2. Develop and operate an approved budget for the department.
  3. Oversee all technology operations and evaluate them according to established goals.
  4. Devise and establish BT policies and systems to support the implementation of strategies set by upper management and JSOX requirements.
  5. Analyze the business requirements of all departments to determine their technology needs.
  6. Purchase efficient and cost effective technological equipment and software.
  7. Inspect the use of technological equipment and software to ensure functionality and efficiency.
  8. Identify the need for upgrades, configurations or new systems and report to upper management.
  9. Coordinate BT managers and supervise technicians and other professionals to provide guidance.
  10. Identify security vulnerabilities and eliminate them with strategic solutions that increase data safety.
  11. Plans and implements additions, deletions and major modifications to the supporting infrastructure company-wide in coordination with corporate leadership.
  12. Oversee the implementation of network security at the corporate level.
  13. Oversee the management of corporate help desk activities and resolve escalated issues if necessary.
  14. Assist in building relationships with vendors and creating cost-efficient contracts.

Additional Responsibilities:
Performs other related duties as assigned.

Requirements, Knowledge, Skills, and Abilities:
Proven experience as BT manager, director or similar role
Exceptional leadership skills with the ability to develop and communicate an Enterprise BT vision that inspires and motivates staff, and aligns to the BT and business strategy as set by upper management.
Excellent verbal and written communication skills, including the ability to explain technical concepts and technologies to corporate business leaders, and business concepts to the BT workforce.
Experience in analysis, implementation and evaluation of BT systems and their specifications.
Sound understanding of computer systems (hardware/software), networks etc.
Experience in controlling information technology budget.
BSc/BA in computer science, engineering or relevant field; MSc/MA will be a plus.
Capability to execute and complete required tasks with little or no supervision.

Parts Coordinator

The Role

In this key role at Takeuchi, the Parts Coordinator is responsible for coordinating activities to support customers with their parts needs

Key Performance Areas

  • Answer phone calls and e-mails from customers to address any customer concern with the highest level of response and attention
  • Speak with customers on a daily basis regarding parts troubleshooting, parts manual support, order support, and return requests
  • Create and maintain a close relationship with customers to actively process parts orders
  • Provide ongoing communication with and support to customers and colleagues
  • Effectively handle multiple priorities, organize workload, and meet deadlines
  • Support and assist with emergency orders with the utmost urgency and attention
  • Monitor back orders and work closely with the Purchasing Department to expedite for fastest delivery to customers
  • Communicate estimated parts ship and arrival time, including regular updates
  • Monitor dealer stocking patterns and stock to emergency ratio to performance
  • Promote parts programs and ensure dealer accounts are taking advantage of all benefit programs available
  • Maintain knowledge of parts and service bulletins to best support and understand machines
  • Work closely with the Service Department sharing information regarding the product in order to better assist customers and understand their active fleet

 

Candidate Profile

Minimum Qualifications:

  • Associates degree in Business or equivalent experience
  • 2-4 years’ experience in customer service or related area
  • Experience in automotive industry, construction industry or with heavy equipment strongly preferred
  • Strong social and communication skills and the ability to work and communicate effectively with people on all levels
  • Very strong organizational skills and the ability to manage multiple projects and requested tasks, providing updates of these within set deadlines
  • Proficient in Microsoft Office

 

Skills and Background:

  • Ability to maintain positive and professional behaviors in high volume situations
  • High attention to detail and accuracy
  • Knowledge of supply chain and logistics networks
  • Analytical and conceptual thinking – using logic and reason, creative and strategic skills
  • Communication skills – interpersonal, presentation and written

Regional Service Manager

Job Summary:

This position supports the company sales efforts by establishing business partnerships with our dealer/distributors to provide exceptional product support for Takeuchi products.  This support includes handling service issues, warranty issues, technical support, and service training.  Other duties include: troubleshooting, machine service or repairs, modifications, and evaluating new products.

Essential Functions:

  1. Manage and interact with dealer service personnel covering all service and warranty issues for a multi-state region.
  2. Receives telephone and email request for technical support, concerns or complaints regarding equipment performance, service related questions, and all warranty related issues.
  3. Supervises the processing of all warranty claims for the region.  This includes, reviewing the claim, requesting additional information when necessary, inspecting causal parts when required, and making final decisions to approve or deny claim.
  1. Provides ongoing training to dealer/distributors both in the field and at our training center.  Overall responsible for ensuring the training and materials are correct and appropriate for the curriculum.
  2. Travel approximately one week per month to dealer/distributor locations for infield training of service techs, teach regional service schools, and to resolve any service or warranty issues.
  3. Field questions regarding equipment performance specifications or capacities.
  4. Handle modifications and campaigns as required.

Additional Responsibilities:

Performs other related duties as assigned.

Requirements, Knowledge, Skills, and Abilities:

  • High School Diploma or equivalent. Associates degree (preferred).
  • Professional or technical training in mechanics is a plus.
  • Minimum of 5 years experience providing technical service assistance; or 3 years as a service/product support manager.
  • Ability to work well with others and handle difficult situations in a professional manner.
  • Exceptional working knowledge of diesel engines, hydraulic, and electrical systems.
  • Ability to analyze major mechanical components to determine causal failures is a major plus.
  • Proficiency in computers and basic understanding of Microsoft operating systems.
  • Ability to follow detailed written or oral instructions.
  • Capability to execute and complete required task with little or no supervision.
  • Valid driver’s license.
  • Passport or ability to obtain one.
  • Demonstrated record of success with qualified supporting references.
  • Position is based out of the Pendergrass, Georgia office.

Supply Chain Procurement Manager

Job Summary

Takeuchi is a global manufacturer of construction equipment. We are currently seeking to expand our supply chain procurement activities by forming a procurement department in our North American headquarters based in Pendergrass, GA (Atlanta area). We are looking for an experienced, hands-on manager who can start and grow this department. We are looking for a professional who has extensive experience in the construction equipment-manufacturing field and who can institute policies and procedures and identify quality suppliers both locally and internationally.

Job Responsibilities

  • Develop, hone and execute new procurement strategies across all channels of purchasing
  • Identify, negotiate and formalize agreements with potential suppliers both locally and internationally
  • Work with our R&D, Procurement, and Production departments both here and at our Parent Company in Japan to ensure clear communication of specifications, expectations, and deliveries
  • Delegate tasks and supervise the work of purchasing and procurement agents across all departments
  • Manage every aspect of the supply chain and notify the senior management team of any possible obstacles to ideal efficiency
  • Institute policies and procedures for collecting and reporting key metrics that will reduce our overall expenses while increasing productivity
  • Manage vendors, Po’s, and deliveries in current ERP (Navision) system
  • Perform cost analysis and set appropriate benchmarks
  • Coordinate deliveries to US and Japan
  • Create policies and procedures for risk management and mitigation

Job Qualifications and Skills

  • Bachelor’s Degree in Business or Supply Chain Management required (MBA preferred)
  • 10+ years’ experience in procurement or purchasing
  • 4+ years’ experience in equipment manufacturing industry preferred
  • Excellent managerial, leadership, computer, negotiating and training skills
  • Multilingual preferred

Technical Trainer - Pendergrass, GA

Position overview:

In this key role at Takeuchi, the Technical Trainer will be primarily focused on providing engaging technical training for our employees and customers.

Principal Responsibilities:

  • Conduct training and demonstrations to teach technical principles in the areas of electrical, hydraulics, engines and general machine systems.
  • Assist with developing and maintaining Power Point presentations and other training materials covering electrical, hydraulic and engine systems in accordance with objectives established by the training group.
  • Provide technical support for customers and staff while delivering exceptional customer service.
  • Maintain training equipment, tools and supplies.
  • Timely reporting on training activities, expense reports and other business related information.

Skills and Qualifications

  • Extensive technical knowledge of modern Diesel engines and mobile hydraulic systems required.
  • Associates Degree in a technical discipline preferred.
  • Minimum of 5 years of hands-on experience working in construction, agriculture, automotive, or industrial industries.
  • Excellent presentation and communication skills required.
  • Applicant must be proficient with common workplace software products (PowerPoint, Excel, Word, Outlook, etc.).
  • A working knowledge of various engine service and diagnostic software preferred.
  • Advanced ability to read and interpret drawings and schematics.
  • Self-starter with strong planning, communication, and presentation skills.
  • Must comply with safety rules and regulations and apply them to daily work routines.
  • Must be willing to travel up to 50% of the time (primarily in the Continental US and Canada).
  • Possess valid US driver’s license and passport.
  • Live in (or relocate to) the Pendergrass, Georgia area.

Takeuchi offers competitive pay which rewards performance along with a comprehensive benefits package including Medical, Dental and Prescription Drug Programs – Retirement 401(k) Program – Vacation and Holidays – Flexible Spending Accounts – Life Insurance, AD&D Insurance

Takeuchi is a pioneer in the compact equipment industry. Takeuchi has developed the world’s first compact excavator in 1970 and our innovation continued again in the 1980’s with the introduction of the first compact track loader. These two products have transformed the North American construction equipment markets and have positioned Takeuchi as a leading provider of compact equipment. Join the Takeuchi team in this exciting new opportunity.

Warehouse Picker / Packer

Job Responsibilities:

 Warehouse Picker / Packer

  • General Distribution Center work (picking, packing, material handling, etc.)
  • Must be able to maintain minimum performance standards while performing required job functions
  • Must have the ability to perform the job with the highest standards of quality and accuracy
  • Must have the flexibility, if instructed, to work in any General Warehouse function
  • Must have the ability to work safely and abide by all of Takeuchi Safety rules and procedures

Responsibilities 

  • Picking orders based on customer specifications.
  • Reviewing orders prior to packaging for accuracy and quality.
  • Packing orders to ensure that it reaches our customer in excellent condition.

Experience and Skills

  • Basic working knowledge of computers and Warehouse Management systems
  • Proven team member with skills to multi-task
  • Proficient reading skills
  • Must have the ability to abide by all of Takeuchi’s policies and procedures; specifically the attendance policy
  • Must know, understand and follow all Standard Operating Procedures. High school diploma or a GED preferred, not required
  • Six months distribution center experience preferred.
  • Prior forklift experience preferred.

Physical Demands

  • Moderate to heavy physical effort required including sitting, standing, walking, kneeling, squatting, climbing steps or ladders, grasping, fine and course manipulation, reaching both forward and above head level,
  • Must be able to push, pull and/or lift up to 100 pounds; and safely operate assigned machinery with no accommodations.
  • Must be able to stand and work for long periods
  • Must be able to work in varying temperatures

Takeuchi is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law.

Web / Software Developer

Takeuchi US is looking for a Web/Software Developer to join our team. As a software developer, you will analyze business systems and identify key requirements to accurately and efficiently create customized components as well as design, develop and test customized components for business applications. We will look to you to demonstrate a rational and organized approach for completing project tasks, documentation and status updates while executing work plans by accepting personal accountability for project deliverables and developing short-term work schedules/priorities for individual tasks.

Typical Responsibilities are not limited to, but include:

  • Understanding requirements and how they translate in application features
  • Collaborating with our team of IT professionals to set specifications for new applications
  • Design creative prototypes according to specifications
  • Writing high quality source code to program applications within deadlines
  • Perform unit and integration testing before launch
  • Conducts functional and non-functional testing
  • Troubleshooting and debugging applications
  • Evaluating existing applications to reprogram, update and add new features
  • Developing technical documents and handbooks to accurately represent application design and code
  • Design and develop user interfaces to Internet/intranet applications by setting expectations and features priorities throughout development life cycle; determining design methodologies and tool sets; completing programming using languages and software products; designing and conducting tests.
  • Recommending system solutions by comparing advantages and disadvantages of custom development and purchase alternatives
  • Integrate applications by designing database architecture and server scripting; studying and establishing connectivity with network systems, search engines and information servers.
  • Update job knowledge by researching new internet/intranet technologies and software products
  • Respond to support issues in a timely manner

Experience & Education required

  • Bachelor/s Degree (or equivalent) in Computer Science, Management Information Systems or some other technology related field
  • 2+ years software development experience
  • 2+ years in asp.net using C#, HTML\CSS, and SQL server
  • 2+ years JavaScript, jQuery experience (more than just control basic control validation)
  • Working knowledge of SharePoint, Active Directory, and Data Automation.
  • Proven experience in designing and building applications
  • Excellent understanding of software design and programming principles.
  • Great attention to detail and time-management skills
  • Effective oral and written communication skills
  • Ability to multi-task and manage multiple priorities
  • Ability to work both in a team environment and independently

Job Type: Full-time based in Pendergrass, Georgia