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Region Service Manager
This position supports the company sales efforts by establishing business partnerships with our dealer/distributors to provide exceptional product support for Takeuchi products. This support includes handling service issues, warranty issues, technical support, and service training. Other duties include: troubleshooting, machine service or repairs, modifications, and evaluating new products.
Performs other related duties as assigned.
Requirements, Knowledge, Skills, and Abilities:
High school diploma or equivalent.
Professional or technical training in mechanics is a plus.
Minimum of 5 years experience providing technical service assistance; or 3 years as a service/product support manager.
Ability to work well with others and handle difficult situations in a professional manner.
Exceptional working knowledge of diesel engines, hydraulic, and electrical systems.
Ability to analyze major mechanical components to determine causal failures is a major plus.
Proficiency in computers and basic understanding of Microsoft operating systems.
Ability to follow detailed written or oral instructions.
Capability to execute and complete required task with little or no supervision.
Valid driver’s license.
Demonstrated record of success with qualified supporting references.
|Regional Parts Coordinator|