40 Years of Success
Known for its finance district, the NASCAR Hall of Fame, and its textbook southern charm, Charlotte, North Carolina is also now home to the newest ACT Construction Equipment dealership. ACT has carried Takeuchi equipment for years in their other retail outlets, and the new Charlotte location is no different.
“Takeuchi has been an extremely valuable partner for us over the years,” says Patrick Cudicio, Regional Operations Manager, ACT Construction Equipment. Takeuchi shares this sentiment, and considers ACT Construction Equipment a great asset along the East Coast. They are well respected and has represented Takeuchi since 2009.
All the people at ACT Construction Equipment work with a simple mantra; whether you need to handle it, move it, or dig with it, they have the solution – and it’s safe to say that their customers are pretty pleased with how the Takeuchi machines perform. Top-notch engineering and manufacturing coupled with ACT’s commitment to making sure their customers have what they need, makes this operation a one-stop shop for contractors throughout North Carolina and Virginia.
People from the local community were invited to the ribbon cutting ceremony for the new ACT location and were given the opportunity to operate Takeuchi track loaders and compact excavators. This provided an outstanding opportunity for them to get to know ACT and experience the Takeuchi brand. ACT Construction Equipment has been in the rental market for 40 years. During this time they have seen equipment lines come and go, but Takeuchi has been a steady partner.
The daily focus at the new Charlotte facility will be offering first-class support to their customers. “It’s what keeps customers coming back to us, again and again,” explains Cudicio. “When you have a great product like Takeuchi and a dealer committed to backing up their customers, like us, it makes a really good situation for the contractor,” he adds.
“The success of ACT’s dealership is derived from strong customer retention by offering contractors quality solutions with superior aftermarket support.” said John Vranches, National Sales Manager for Takeuchi. “We’re looking forward to being part of their business as a strategic partner in Charlotte, NC.”